Partymode Terms of Service
Table of Contents
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1. Accepting These Terms
1.1 What’s what.
1.2 Who’s who.
1.3 What else?
1.4 Your Authority.
2.Partymode’s Services and Role
2.1 What we do.
2.2 How we fit in.
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3. Privacy and Consumer Information
3.1 Privacy Policy.
3.2 Cookies.
3.3 Consumer Information.
4. Term; Termination
4.1 Term.
4.2 Termination.
4.3 Deleting Your Account.
4.4 Survival of Terms.
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5. Export Controls and Restricted Countries We’re not allowed to provide our Services to certain people.
6. Release and Indemnification
6.1 Release.
6.2 Indemnification.
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7. Disclaimer of Warranties and Assumption of Risks by You
7.1 Disclaimers.
7.2 Assumption of Risks.
7.3 Partymode-Hosted Events.
7.4 Beta Services.
7.5 Application of Disclaimers.
8. Limitation of Liability
8.1 Partymode Liability.
8.2 Compliance of Terms.
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9. IMPORTANT: BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.
9.1 Attendee Support.
9.2 Arbitration Process.
9.3 Applicability.
9.4 Selection of Arbitrator.
9.5 No Class Actions.
9.6 Dispute Notice.
9.7 Arbitration Rules.
9.8 Arbitration Location.
9.9 Similar Claims.
9.10 Arbitration Costs.
9.11 Non-Qualifying Disputes.
9.12 Your Right to Opt Out.
10. License to the Partymode Services
10.1 License to Services.
Your right to use our Services is limited to the license we grant you.
1. We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to sub-Users registered via the Services), revocable right to use our Services solely to:
A. browse the Services and search for, view, register for, or purchase tickets or registrations to an event listed on the Services; and/or
B. create event registration, Organizer profile and other webpages to promote, market, manage, track, and collect sales proceeds for an event.
2. Your use of the Services must comply with these Terms and all applicable local, state, provincial, national and other laws, rules and regulations. In addition, by using any search functionality or address auto-population tools, you are bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy).
10.2 License Restrictions.
You can’t copy, sell, or use our Services in a way that is damaging to Partymode.
In addition to any other restrictions, limitations, and prohibitions that we impose (in these Terms or elsewhere), you agree you will not directly or indirectly:
copy, modify, reproduce, translate, localize, port, or otherwise create derivatives of any part of the Services;
reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or structure, sequence, and organization of all or any part of the Services;
rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated or otherwise exploit the Services in any unauthorized manner;
remove or alter any proprietary notices on the Services; or
engage in any activity that interferes with or disrupts the Services.
10.3 Ownership.
Our property remains our property.
You agree that all Site Content may be protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. We may own the Site Content, or portions of the Site Content may be made available to us through arrangements with third parties. Site Content that is included in or made available through the Services is our exclusive property and is protected by copyright laws. You agree to use the Site Content only for purposes that are permitted by these Terms and any applicable local, state, provincial, national, or other law, rule, or regulation. Any rights not expressly granted in these Terms are reserved.
10.4 Trademarks.
You can’t use trademarks that aren’t yours unless we say so.
The trademarks, service marks and logos of Partymode (the “Partymode Trademarks”) used and displayed in connection with the Services are registered and unregistered trademarks or service marks of Partymode. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the “Third Party Trademarks,” and, together with Partymode Trademarks, the “Trademarks”). Your license to use the Services does not include, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without our prior written consent specifically for each such usage.
You must not use the Trademarks to disparage us, any third party, or our or such third party’s products or services, or in any manner that may damage any goodwill in the Trademarks. You must not use any Trademarks as part of a link to or from any website unless we approve such use by prior written consent specifically for each such link. All goodwill generated from the use of any Partymode Trademark will inure to Partymode’s benefit. Certain issued patents and patents pending apply to the Services. Site Content may also be protected by copyrights owned by us and/or third parties. Please note that if you copy portions of the Services, you are violating these patent rights and copyrights.
10.5 Sub-Domains.
Any sub-domains connected to our website will be owned by us.
We may provide you with the right to use a sub-domain within the Site (e.g., [sub-domain prefix].Partymode.com) for one or more of Your Partymode Events. All such sub-domains are solely our property and we reserve the right to determine the appearance, design, functionality, and all other aspects of such sub-domains. If we provide you with a sub-domain, your right to use it will continue only for so long as you are actively selling tickets for Your Partymode Events on the Services and provided you are in compliance with the Terms. If we terminate your right to use a sub-domain for any other reason, we will provide you with a new sub-domain.
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11. Licenses and Permits Organizers Must Obtain Organizers must obtain all applicable licenses, permits, and authorizations for their events.
If you are an Organizer, along with your other representations and warranties, you represent and warrant to us that:
You will obtain, before starting ticket sales, all applicable licenses, permits, and authorizations (individually and collectively, “Licensure”) for Your Partymode Events. Licensure includes state, county, municipal, or other local authority’s authorization of the event, traffic engineering authorizations, fire department inspection reports, fire marshal permits, authorization to receive minors, sanitary authorization, and property operation permits;
You will comply, and will ensure that the venues for Your Partymode Events will comply, with all applicable laws, regulations, rules, and ordinances;
You will maintain throughout the use of the Services the applicable Licensure to promote, produce, sponsor, host, and sell tickets for all of Your Partymode Events; and
You will provide evidence of Licensure and related information prior to offering tickets or registrations for Your Partymode Events and promptly upon our reasonable request from time to time.
12. Your Rights to Submit a Copyright Takedown Notice What to do if you believe your copyrights are being violated.
If you are a copyright owner or an agent of a copyright owner and you believe that any content on the Sites infringes your copyrights, you may submit a notice pursuant to the Digital Millennium Copyright Act (“DMCA”) by following the directions we provided in Partymode’s Trademark and Copyright Policy.
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13. Scraping or Commercial Use of Site Content is Prohibited
13.1 You can’t use our content for your own purposes.
You have no right to use, and you agree not to use, any Site Content for your own commercial purposes. You have no right to, and you agree not to, scrape, crawl, or employ any automated means to extract data from the Sites.
14. Fees and Refunds.
14.1 Fees.
We charge the following fees.
Creating an account is free. However, we charge fees to list an event and to buy/sell paid tickets or registrations. These fees may vary based on individual agreements between us and certain Organizers. In some cases, Organizers may determine whether these fees will be passed along to Consumers and shown as “Fees” on the applicable event page or absorbed into the ticket or registration price and paid by the Organizer out of ticket and registration gross proceeds. The fees charged to Consumers may include other charges, including facility fees, royalties, taxes, processing fees, and fulfillment fees. This means that the fees paid by Consumers for an event are not necessarily the same as those charged by us to the applicable Organizer or the standard fees described on the Services to Organizers. In addition, some fees are meant to defray costs incurred by us, but may in some cases include an element of profit and in some cases include an element of loss. We do not control (and cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or credit card company prior to purchasing to understand all applicable fees, credit card surcharges, and currency conversion rates.
14.2 Ticket Transfers.
You may be able to transfer your ticket.
If you wish to transfer tickets to an event you have purchased on the Site, please contact the Organizer of the event to arrange for ticket transfer. If you are unable to reach the Organizer, or the Organizer is unable to arrange a ticket transfer, please contact us and we might be able to accommodate this for you.
14.3 Refund Requests.
Consumers requesting a refund should contact the Organizer. Consumers must not use a ticket that has been refunded, and Organizers must not accept invalid tickets.
Because all transactions are between an Organizer and its Consumers, we ask that all Consumers contact the applicable Organizer of their event with any refund requests. You can find help with getting a refund here.
If you are a Consumer and you receive a refund for your ticket, you will discard the ticket and will not use it (or any copy of it) to attend the event. Violation of this is fraud.
If you are an Organizer, you acknowledge that the applicable procedure to check the validity of the ticket must always be followed, including checking in Consumers with the Partymode app for organizers.
We will not be liable under any circumstances for any costs arising from Organizers’ non-compliance with the procedures that must be implemented by Organizers to check the validity of tickets. We will not be liable under any circumstances for costs and/or damage arising from ticket-related fraud and/or the purchase of the ticket through non-official means, such as third parties.
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15. Your Account with Partymode
15.1 Do’s and Dont’s.
When you create an account with us or use our Services, you must provide us with accurate information and follow these rules.
We may require you to create an account to access certain features or functions of the Services. You agree to the following:
Our Services are not targeted at children. You must be the legal age of majority where you reside to use the Services.
You must provide accurate, current, and complete information about yourself, or if you are using the Services on behalf of an entity, that entity (the “Registration Data”). You also must update this Registration Data if it changes.
If there is a dispute between two or more persons or entities regarding account ownership, we will be the sole arbiter of that dispute and our decision (which may include termination or suspension of the account) will be final and binding.
If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
We may provide you the ability to implement certain permissions within your account to third parties including, “sub-users,” “sub-accounts,” or other credentialed account users. If we do so, you are solely responsible for all activity that occurs under your account (including actions by sub-users). You must maintain the confidentiality of your password and account details. All rules applicable to your account will apply to all third parties to whom you grant access to your account.
You will immediately notify us of any unauthorized use of your password or account, or any other breach of security. You are responsible for any activities that occur under your account.
You will not use the Services to collect any sensitive personal information, such as health information (including “protected health information” as defined in 45 C.F.R. §160.103), social security numbers, financial information, payment card numbers, driver’s license numbers, and passport numbers, unless otherwise permitted by these Terms or we have consented to the collection of the information in writing.
16. Your Content and Your Trademarks.
16.1 Rights and Responsibilities.
We have certain rights to use Your Content and Your Trademarks.
1. You are solely responsible for Your Content and Your Trademarks. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish, and create derivative works based on:
A. Your Content, in whole or in part, in any media, for
i. the purpose of operating the Services (including our promotional and marketing services, which may include promotion of you and Your Partymode Events on a third-party website or other media, including our event distribution providers and our social media properties);
ii. Partymode’s internal purposes (such as employee or shareholder communications); and
iii. when you give your permission, for the purposes of promoting Partymode or our Services; and
B. our Trademarks,
i. in connection with our use of Your Content; and
ii. for the purpose of identifying you as an existing or past attendee of Partymode both on the Services and in marketing, advertising and promotional materials.
We don’t claim ownership to Your Content or Your Trademarks, but these licenses are essential to provide you the Services and help Your Partymode Events. Consider the following examples: if you submit your logo or other images associated with one of Your Partymode Events, we can display them on our website and resize or enhance them so that they look good on our Applications, or use them with our marketing tools to help you promote Your Partymode Events; we may feature details from one of Your Partymode Events in a blog, case study, or shareholder letter to highlight the impact made by Your Partymode Events.
You hereby waive any and all moral rights in connection with our use of Your Content in accordance with the licenses in this Section 16. Aside from these licenses, we do not claim, and you do not transfer, any ownership rights in any of Your Content or Your Trademarks and nothing in these Terms will restrict any rights that you may have to use and exploit Your Content and Your Trademarks outside of the Services.
16.2 Representations.
You represent that you are able to grant us the rights described above.
You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content and Your Trademarks:
do not infringe, violate, misappropriate or otherwise conflict with the rights of any third party;
comply with all applicable local, state, provincial, national, and other laws, rules and regulations; and
do not violate these Terms.
16.3 Content Rules and Guidelines.
Your Content must comply with our rules and guidelines.
1. Your Content must be accurate and truthful. We reserve the right to remove Your Content from the Services if we believe that Your Content or Your Partymode Events violate these Terms, our Community Guidelines, or for any other reason. Your Content and Your Trademarks may be displayed on the Services in proximate distance to any Site Content or any third-party content, including content that is substantially similar or competing with yours, and we do not guarantee your exclusivity as an Organizer in any category. Without limiting the generality of the foregoing, the Services are provided on a nonexclusive basis. We may preserve Your Content, Your Trademarks, Registration Data, and all other data associated with your account, and may also disclose Your Content, Your Trademarks, Registrations Data, and all other data associated with your account account if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
A. comply with legal process;
B. respond to claims that any of Your Content or Your Trademarks violate the rights of third parties;
C. enforce or administer these Terms; and/or
D. protect the rights, property, and/or personal safety of us, our Users and/or the public, including fraud prevention.
You understand that the technical processing and transmission of the Services, including Your Content and Your Trademarks, may involve transmissions over various networks and/or changes to conform and adapt to technical requirements of connecting networks or devices.
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17. Notices.
Here’s how to notify us.
Notices may be sent to you by email or regular mail at your business address listed in Partymode’s records. We may also provide notices of changes to these Terms or other matters by displaying notices or links to notices on the Services.
If you wish to contact us or deliver any notice(s), you can do so at the following address: Partymode, Inc., Attn: Legal Department, 95 Third Street, 2nd Floor, San Francisco, California, 94103 USA; or via email to legal@Partymode.com.
18. Modifications to the Terms or Services.
We may modify these Terms from time to time and will notify you of material changes.
We reserve the right to modify these Terms (including the Privacy Policy and the Merchant Agreement from time to time (collectively, “Modifications”). If we believe any Modifications are material, we will let you know by one (or more) of the following methods:
A. posting the changes through the Services;
B. updating the “Updated” date at the top of this page; or
C. sending you an email or message about the Modifications.
2. Modifications that are material will be effective thirty (30) days following the “Updated” date, unless a different date is communicated in our notice to you. All other Modifications will be effective immediately.
3. You are responsible for reviewing any Modifications. Your continued use of the Services after any Modification will be considered your acceptance of that Modification and the updated Terms. In certain circumstances, we may seek a Modification to these Terms that will only apply to you. This type of Modification must be in writing and signed by both parties (you and Partymode).
4. We are constantly evolving our products and services to better meet the needs of our Users. Because of this, we cannot guarantee the availability of certain product features or functionality. We reserve the right to modify, replace, or discontinue any part of the Services or the entire Services at any time and for any reason.
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19. Assignment.
We can assign our rights and obligations under these Terms.
We may, without your consent, freely assign these Terms and our rights and obligations under these Terms, whether to an Affiliate or to another entity, in connection with a corporate transaction or otherwise.
20. Entire Agreement.
These Terms make up our entire agreement with you unless we also enter into a separate written agreement.
Except as otherwise stated in these Terms, these Terms are the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, proposals, discussions, or communications between you and Partymode on the subject matter of these Terms, other than any written agreement for Services between you and us relating to a specified event or events.
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21. Applicable Law and Jurisdiction.
Disputes that can’t be resolved under our arbitration agreement will be resolved in the courts of San Francisco under California law.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.
Partymode is based in San Francisco, California. Any legal action against us related to our Services and not subject to the arbitration provisions in Section 9 of these Terms will take place in San Francisco. By agreeing to these Terms, you submit to the personal jurisdiction of the state or federal courts (as applicable) in San Francisco County, California.
22. Feedback.
We have a right to use any feedback you provide us.
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Services, as well as feedback, comments, suggestions, and ratings regarding the services and events of third parties such as the Organizers of events you attend (collectively, “Feedback”). Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, publish, and exploit those ideas and materials for any purpose, with or without your name, without compensation to you. We may collect testimonials, ratings, and reviews about Site Content, the Services, and, if you are an Organizer, Your Content and events. These testimonials, ratings and reviews will be considered Feedback. We retain full discretion on whether, when, where, with whom, and how Feedback is shared or published.
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23. Third Party Websites; Linked Accounts; Third Party Offers.
We are not responsible for third-party websites or materials that you access.
The Services or Users may provide links to other Internet websites or resources. Because we have no control over such websites and resources, you agree that we are not responsible for the availability of such websites or resources. We do not endorse and are not responsible or liable for any Site Content, advertising, offers, products, services, or other materials on or available from such websites or resources and are not responsible for any damages or losses related to them, even if such websites or resources are connected with our partners or third-party service providers. For example, if you purchase ticket insurance on the Site from a third party, your contractual relationship is with the third-party ticket insurance provider, not with us.
24. Additional Miscellaneous Provisions.
Here’s some more legal stuff before you go.
If we fail to enforce any part of these Terms, that will not amount to a waiver of our right to later enforce that or any other part of these Terms. Except as expressly set out in these Terms, the exercise by us of any of our remedies under these Terms will not preclude us from exercising our other remedies under these Terms or otherwise. No oral waiver, amendment, or modification of these Terms will be effective. If any provision of these Terms is found to be unenforceable, that part will be limited to the minimum extent necessary and the other provisions of these Terms remain in full force and effect. Section titles and subtitles in these Terms, along with the italicized text following them, are for convenience only and have no legal or contractual effect and do not amount to legal advice. When we say Partymode “may” or has the right, is permitted, authorized, or allowed to do something in these Terms, it means we may, but are not obligated to, exercise the applicable rights or options or take the applicable action, as we determine in our sole discretion. Any determinations, decisions, or beliefs by us under these Terms may be made by us in our sole discretion. As used in these Terms, “including” means “including, but not limited to.” When these Terms say that you “will” take an action, this means that you are agreeing to take the action and that you must take that action. Your obligations, duties, warranties, representations, releases, and waivers throughout these Terms are also the obligations, duties, warranties, representations, releases, and waivers of your Affiliates. No independent contractor, agency, partnership, joint venture, or other such relationship is created by these Terms. We may freely assign any of our rights and obligations under these Terms. We may translate these Terms into other languages for your convenience. If there is a conflict between the English version and a translated version, the English version will control.
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25. Additional Clauses for Users in Certain Locations
Partymode is a global company offering Organizers and Consumers the opportunity to benefit from our Services worldwide. To allow each User full advantage of our Services and applicable law, certain additional provisions included in this Section may be applicable to you.
25.1 Australian Users.
If you are a User located in Australia and qualify as a Consumer as defined by Australian consumer law while using the Services, then the following Australian Amendments available here apply to you.
25.2 EEA, Swiss, and UK Users.
If you are a User located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom (together, “EU”) who is an individual acting for purposes that are wholly or mainly outside of your trade, business, craft, or profession while using the Services, then the following EU Amendments available here apply to you. If you are an Organizer and process personal data of EU event attendees, you are a data controller with respect to your event attendees’ personal data and we will act as a data processor. With respect to EU personal data that an Organizer holds as a data controller, the Data Processing Addendum for Organizers located here is incorporated into these Terms.
25.3 Argentinian Users.
If you are a User located in Argentina, then the following Argentinian Amendments available here apply to you.
25.4 Brazilian Users.
If you are a User located in Brazil, then the following Brazilian Amendments available here apply to you.